Web and Email Hosting
Every website needs to be hosted on a server in order for it to be accessible to users on the internet. Hosting enables web users to view and interact with the website via its website address (or URL). For most businesses it would not be viable to manage their own their own servers and to host their own website and as such, the economical solution is to outsource the web site hosting to a web-hosting company who already has the necessary infrastructure and systems in place.
Our Premium Web Hosting package is not the cheapest on the market, but covers everything you need.
- Scheduled daily backups
- Regular security updates, include monthly updating of plugins which are necessary to keep your website secure and functioning properly
- Periodic website audits (typically every 3 months) where we conduct several random tests in order to detect and address any structural issues
- Free restore to backup if for any reason your website should be hacked/compromised
- Free year-round customer service, including miscellaneous updates as may be required to text and/or replacing images, subject to our fair use policy.
In order for you to be able to send emails to and from your own domain, eg. firstname.lastname@example.org, (rather than using a free generic email address such as Gmail, Hotmail etc.) you’ll also need separate Email Hosting.
Web and email hosting
Every website needs to be hosted on a server in order for it to be accessible to users on the internet. Hosting enables web users to view and interact with the website via its website address (or URL). For most businesses it would not be viable to manage their own their own servers and to host their own website and as such, an economical solution can be to outsource the web site hosting to a webhosting company who already has the necessary infrastructure and systems in place.
In order for you to be able to send emails to and from your own domain, eg. email@example.com, (rather than using a free generic email address such as Gmail, Hotmail etc.) you’ll also need Email Hosting.
What do you need?
Guaranteed 99% Up-Time
Clients can be confident that they are getting value out of our website hosting services with our guaranteed “99% up-time or your money back” policy. You can rest easy, knowing that your website is accessible to your target audience, all the time. Of course our goal is for 100% consistent uptime, somethng which we almost always manage to achieve.
Secure Email Hosting
All our emails are hosted on highly secure servers. Access to team members can easily be assigned and revoked, leaving you in control of who can access your emails. Unique passwords are allocated to each device that requires access to emails. If you prefer to manage your own email hosting, we can also set it up for you for a one off fee, making it cheaper for you in the long run.
Our friendly support team is located in Australia and is available during business hours to answer questions regarding your web hosting and email hosting services. You can count on us to help resolve enquiries in a timely manner.
Secure Email Hosting in Australia
We host our clients’ emails on a highly secure and flexible platform. For a fixed monthly fee you get one main email address, and additional aliases can be attached to the secure email address at no extra cost. Each device which requires access to emails is allocated its own unique password meaning that you can easily assign and remove access to new team members on a needs basis. Access can be revoked effective immediately if a team member no longer requires access to the email address on their device. Our email hosting service does NOT include back up of your emails, so we recommend that you regularly back up your own emails. And remember, if you prefer to take control of your own email hosting, then this can be easily arranged.
Premium Web Hosting
Our clients’ websites are hosted on a highly secure platform and are guaranteed 99% up-time. Should your website be down for more than 1% of the time for any given month, then you will receive a full refund for that month. All of our secure web hosting servers are located in Australia and our Premium Web Hosting package includes daily backups of your entire website. Should your website need to be restored to a recent backup for any reason, we can attend to this at no extra cost.
Our premium hosting comes with dedicated customer service during business hours; if you have a question regarding your web hosting requirement our helpful support team is only an email or phone call away.
How Do I Know That I’m Getting Value Out of my Website Hosting?
Here are some questions you can ask yourself:
- Does my website load consistently and is it always online?
- Are secure backups being kept of my website if for any reason I would have to revert to a recent version of my website?
- If I have questions regarding my website hosting, am I able to communicate directly with the host and receive prompt assistance in resolving my enquiry?
- Does my website hosting cater for the number of users I expect will visit my website over any given period?